Corporate Etiquette and Protocol Seminars:
Outclass the Competition
The Customer is Always...the Customer
Dine Like a Diplomat
How to Succeed in the International Arena

Outclass the Competition

Outclass the Competition is a comprehensive one day seminar covering detailed discussion on dining and business etiquette. Also included is a luncheon tutorial to provide immediate practice of the lessons learned from the seminar.

Your investment includes numerous topics such as:
	World Class Entertaining
	Host, Hostess, and Guest Responsibilities
	American and Continental Styles of Eating
	Silverware Savvy
	Napkin 101
	The Art of Toasting
	Receiving Lines
	Handling Accidents
	Navigating the Place Setting
	How to Eat Various Foods
	RSVP
	Seating Arrangements
	Silent Service Code
	Passing Food
	Foods to Avoid
	Your Posture
	Thank You Notes
	Introducing Yourself and Others
	How to Work a Room
	Handshaking
	Business Card Protocol
	How to Remember Names
	Conversation Skills
	How to Mingle
	The Name Badge
	Eye Contact
	Electronic Technology Etiquette

This seminar is a must for professionals, public relations executives, public officials, dignitaries, executives, sales forces, officers in professional and civic organizations, customer contact personnel, athletes, entertainers, managers, customer support staff, job applicants, technicians, and anyone who seeks to be a star performer in their profession.