Frequently Asked Questions
What should I do with my napkins when briefly leaving the dining table?
When you are leaving the table briefly, push your chair away from the table, rise and exit from the right side of the chair. Place your napkin on the chair seat and push your chair under the table.
What does RSVP mean?
Respondez s’il vous plait, "Reply if you please."
What is the correct honorific for a woman in business?
Ms. is the correct honorific for a woman in the business arena, regardless of what she chooses to call herself in her private life.
Where do I place my name badge?
Place your name badge on the right-hand side of the shoulder area. Reason: When you extend your right hand for a handshake, the line of sight goes to the other person’s right side.
Where is the guest seated during a meal?
The guest of honor sits to the host’s right – even in a restaurant. The Guest of Honor should be facing the dining area of a restaurant. If there are two hosts and two guests, the Guest of Honor will be seated on the right of the most senior host.
How should I eat bacon?
Limp bacon is cut with a knife and eaten with a fork. Crisp bacon is eaten with the fingers.
How do I introduce my client to my boss?
A fellow executive or fellow employee is introduced to a client. Clients are considered more important than anyone in your organization.
Which way should my knife blade face when resting on my plate?
The cutting edge of the blade always faces the center of the plate.
What should I carry in my right hand during a reception?
Do not carry anything in your right hand. Your right hand should be free for handshaking.
What should I tip the maid in a hotel?
You should leave $2 per night for the maid ($3 if two people are the room). Leave it on your pillow so she will know it is for her, and not just cash you forgot.
What gift should not be given in Japan because it is a symbol of death?
What are the advantages of etiquette and protocol intelligence?
- Promotes outstanding corporate and personal reputations
- Builds relationships using respect, consideration, and honesty
- Helps individuals project confidence and authority
- Projects a positive and respected image in the business community
- Builds teamwork and productivity among professionals
- Reduces incivility and the associated costs to the business
- Treating others with courtesy and respect builds trust and credibility
- Promotes better customer service
- Courtesy can be an important competitive advantage
- Puts the spotlight on you for positive reasons